Empowering Providers with More Flexibility: Introducing Provider Managed Clients at Tava

August, 2025 — Salt Lake City, UT

At Tava Health, we believe mental healthcare works best when providers have the tools and autonomy to support their clients in the way that fits best. Today, we’re excited to announce the launch of Provider Managed Clients, a powerful new feature that gives therapists more flexibility in how they bring and manage their own clients on the Tava platform.

This update reflects one of our core product values: provider-first design. The Tava Health product and engineering teams have been working closely with a group of providers to test new features and ensure the roadmap supports their needs. We’ve heard consistently that flexibility matters, especially when it comes to onboarding clients and maintaining continuity of care. With Provider Managed Clients, therapists can now:

• Edit and manage client records without relying on Tava support, giving providers full control over their caseload.
• Customize each client’s experience to avoid redundant intake for longstanding clients.
• Schedule sessions with ease, while maintaining the provider’s preferred communication and scheduling workflows.

For each client, providers can choose between two experience types. Full Access Clients create a Tava account to self-serve their therapy experience, whereas Limited Access Clients are more hands-off. Both options increase provider autonomy and client customization while continuing to document and bill sessions through Tava.

What Hasn’t Changed

• Fast, guaranteed pay for providers
• Free EHR with time-saving AI note-taking
• Caseload growth from Tava referral and 1-on-1 marketing support

What’s Next?

As we continue to expand this functionality, we’re working closely with providers to understand how we can further enhance custom workflows and access-level transitions to build a comprehensive EHR that meets all provider needs.

This launch marks a significant step forward in building a more flexible, clinician-friendly platform, staying true to our mission of making meaningful connections between providers and clients accessible and easy.

Learn More

For full details on how to use Provider Managed Clients, visit our Help Center or reach out to therapist-support@tavahealth.com.