Tava Health Updates Tava Guide to Help Care Navigation Teams Connect Members to Care More Easily

FOR IMMEDIATE RELEASE

Salt Lake City, UT — [06/05/26] — Tava Health today announced a major update to Tava Guide, its care navigation experience for partner organizations. Built for partner admins, care coordinators, and care navigation teams, Tava Guide helps teams move members from referral to first session with intuitive workflows, clear progress tracking, and better referral management all in one simple tool.

The updates were shaped by direct care coordinator feedback and are designed to give teams more flexibility and transparency in the moments that matter most: finding a provider, sharing options with a member, tracking progress after referral, and understanding team performance.

With the latest version of Tava Guide, care navigation teams can:

• Browse providers with 200+ filter options
• Schedule new sessions through two, flexible workflows
• Share provider options with a member by email
• Track performance with a Referral Management Dashboard
• Monitor recent movement through a live activity log
• Track member progress from first touchpoint to first session
• Review historical and future appointment details directly on the member profile

For many care coordinators, the work of connecting members to care happens in real time — often while talking with a member live, immediately after a call, or during fast-moving follow-up. Tava Guide now supports that reality more directly by allowing teams to follow intuitive workflows based on what the conversation requires.

“Our partners told us they needed more flexibility to support members in the flow of a real conversation,” said Dallen Allred, CEO of Tava Health. “Tava Guide is our response: a simpler, more connected way to search, schedule, follow up, and understand what happens next.”

A key part of the update is the new Referral Management Dashboard, which gives teams a simple snapshot of referral performance, filterable by care manager and timeframe. A live activity feed adds another layer of visibility by highlighting recent member actions and the latest completed progress step.

On the individual member profile, Tava Guide now gives care coordinators a clearer picture of what has happened so far. Teams can use the member progress tracker to see movement from first touch through first attended appointment, and review appointment history and upcoming appointments for added context.

Over the next few months, additional Tava Guide capabilities are launching, including provider network importing and custom report exports, giving partner teams even more flexibility in how they manage networks and reporting workflows.

Tava Guide is part of Tava Health’s broader effort to reduce friction across the behavioral health journey by connecting care coordinators, members, providers, and payers in one ecosystem of high quality care.

About Tava Health

Tava Health is a leader in innovative mental health services, dedicated to improving mental well-being and fostering a healthier world. We combine cutting-edge technology with personalized care to make mental health support accessible, effective, and scalable through organizations of all sizes. Our mission is to break down barriers to mental health care, ensuring everyone has the resources they need to thrive. For more information, visit www.tavahealth.com.